True Low Cost Instruments Solution from USA.
True Low Cost Instruments Solution from USA.
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Delivery Information

Shipping & Handling:  USA and Canada      

Estimation Delivery Time Table Reference 

in Business days

Shipping Service Option via USPS

 

 

Priority Mail/First Class Mail

 

 

Xpresspost EMS 
(on-time guaranty)

 

 

U.S.A.  destinations

 

 

2 to 8

 

 

2 to 5

 

 

USA  destinations

 

 

-

 

 

1 to 3

 

 

 

 

All products except (Xeltek SuperPRO programmers) are shipped from WA, USA via USPS/UPS.

All shippings via USPS include insurance.  

 

The item will be shipped within one business day after receive the payment or check/echeck payment clear 

 

We also ship via couriers like UPS, Fedex, DHL, Purolator per the request, please contact for price quote or advise us your own account# with the couriers. 

 

Shipping & Handling: International (other than USA and Canada)       

 

We ship internationally.

The item will be shipped within one business day after receive the payment or check/echeck payment clear.

USPS Shipping Services Reference Table   

Shipping Service  

 

 

Priority Mail/First Class Air Mail

 

 

 

Xpresspost EMS

 

 

International Air Parcel

 

 

with tracking

 

 

No

 

 

Yes

 

 

Yes

 

 

with insurance

 

 

Yes

 

 

Yes

 

 

Yes

 

 

Estimate deliver time

 

 

One to three weeks 
depends on destinations

3 to 8 business days

 

 

One to three weeks

 

 

On-time guaranty

 

 

No

 

 

Yes

 

 

No

 

 



Please note: Xpresspost service is not available to some countries, for those countries, the internation air parcel service will be used in stead. the postage is the same and it takes longer time than Xpresspost. 

 

Please note: We are unable to ship the product to Asia except Japan. Other contries please contact us for more information.


We also ship via couriers like UPS, Fedex, DHL, Purolator per the request, please contact for price quote or advise us your own account# with the couriers.

The other shipment services without tracking via USPS include: Light Pack Air Mail; Regular Mail.

 

Item-Not-Received Order Policy

 

A. Shipment without tracking

We only accept request of refund/resend shipment after 45 days(before 90 days)for the shipment without tracking number. We will NOT accept searching/refund request if the non-trackable shipment not past 45 days(or past 90 days) after the package is shipped.
 
B. Shipment with tracking
We will accept request of searching/refund shipment after 30 days of  the traceable shipment.  We will not accept searching/refund request if the traceable shipment with "Delivered." status.
 
C. Refund / Resent Order Request form
In order to create a case, we need customer to provide following information via email to support@gqelectronicsllc.com:
 
    1. Order ID# or eBay item ID#:
    2. Name:
    3. Address:
    4. Requested refund with shipping cost:
    5. Item not received. Today's date(DD-MM-YYYY):
 
D. Refund On Replacement Set Order
In case the replacement package lost, we only accept refund request after 45 days of the resent/replacement order shipment date.